Frequently Asked Questions


Frequently Asked Question

At Siafu Tanzania Safari, we understand that booking a tour safari involves important decisions. To ensure you have all the information you need, we have compiled a list of the top frequently asked questions about our booking and cancellation policies.

Booking and Cancellation Information

Absolutely! You can easily book your tour safari on our website. Simply navigate to the booking section, select your desired package, choose your travel dates, and follow the prompts to complete your reservation.

We accept various payment methods, including credit cards and bank transfers. Rest assured, our payment process is secure and your personal information will be protected.

Yes, we require a deposit to secure your reservation. The deposit amount will depend on the specific tour package you choose. The remaining balance can be paid prior to or upon arrival, as per your convenience.

We understand that plans may change unexpectedly. If you need to cancel your tour safari, please inform us as soon as possible. Our cancellation policy varies depending on the tour package and timing, so it’s best to refer to the specific terms and conditions communicated during the booking process.

Modifications can be made to your reservation, subject to availability. Please contact us directly and we will assist you in making any necessary changes to your tour package.

In the event of flight delays or cancellations, please notify us immediately. We will do our best to accommodate any necessary adjustments to your tour itinerary, taking into consideration the impact on other bookings and logistics.

The minimum age requirement for joining our tour safaris is typically 6 years old. However, certain safaris may have specific age restrictions or recommendations due to safety concerns or activity levels. Please check the details of your chosen safari package for more information.

While travel insurance is not included in our tour prices, we highly recommend obtaining comprehensive travel insurance coverage for your safari. This will protect you against unexpected events and provide peace of mind during your trip.

Tanzania’s weather can be unpredictable at times. In the event that weather conditions impact the safety or viability of a tour, our experienced guides will make informed decisions to ensure your well-being. We will communicate any necessary changes or alternative arrangements promptly.

We understand that unforeseen circumstances may require you to cut your safari short. Refunds for unused portions of the tour will be subject to the specific terms and conditions outlined in your booking.

Safety and Health Tips for African Safaris

Absolutely! Tanzania is known for its exceptional wildlife and natural beauty. We ensure the safety of our guests by partnering with experienced guides who are well-versed in the local terrain and wildlife behavior. Rest assured, your safety is our top priority.

While on safari, it is important to follow the instructions of your guide at all times. Stay inside the vehicle unless instructed otherwise, maintain a safe distance from wildlife, and avoid sudden movements or loud noises that could startle the animals. We will provide you with detailed safety guidelines prior to your safari adventure.

Tanzania is considered a low-risk destination for major health concerns. However, it is always recommended to consult with a healthcare professional or travel clinic for up-to-date information on vaccines or medications that may be required. We also advise you to carry insect repellent to minimize the risk of mosquito-borne illnesses.

Tanzania has a network of medical facilities, including hospitals and clinics, in major cities and some rural areas. However, we recommend having comprehensive travel insurance that covers medical expenses and emergency medical evacuation, just to be prepared for any unforeseen circumstances.

When packing for your safari, consider bringing sun protection (hats, sunscreen, sunglasses), comfortable and breathable clothing, sturdy walking shoes, and a good insect repellent. It’s also a good idea to have a basic first aid kit with essentials like band-aids, antiseptics, and any personal medications you may require.

To avoid the risk of waterborne illnesses, we recommend drinking bottled water or using water purification tablets. Most lodges and camps provide safe drinking water, but it’s best to confirm with your accommodation beforehand.

Your health and well-being are paramount to us. We carefully select reputable lodges and camps that adhere to high hygiene standards. The meals provided during your safari will be prepared with fresh, locally sourced ingredients and handled with utmost care.

If you choose to participate in a walking safari, our experienced guides will provide you with detailed safety instructions. You will be accompanied by armed rangers who are trained to handle any potential wildlife encounters. It’s important to respect the guide’s instructions and remain vigilant throughout the walking safari.

While on safari, it’s possible to encounter animals that are potentially dangerous. However, it is extremely rare for such encounters to happen as long as you follow the expertise of our trained guides and adhere to the safety guidelines provided. Your safety is our utmost priority.

In response to the COVID-19 pandemic, we have implemented stringent health and safety protocols. Our safari vehicles and accommodations are thoroughly cleaned and sanitized. We also ensure social distancing measures are followed, and our staff undergo regular health screenings. Rest assured, we prioritize your safety and comply with all government guidelines.